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Glossary

Confused by a technology term you've seen here or elsewhere? The Glossary below contains a list of technical terms and acronyms used on this site and there definitions. If you don't see it there, try this resource.  We've just added this resource to our site, so please let us know if there are additional terms that you would like to see here.

 
Term Definition
AAA Acronym for Authentication, Authorization, and Accounting.  Three aspects of a security: 1) Authentication: ensure the user is who they say they are 2) Authorization: ensure that the user has access to the resources they are attempting to use and 3) Accounting: provide an audit trail to ensure that authentication and authorization are being applied according to policy.
an internet Any network created by connecting two or more networks together.
client A computer (also may be referred to as a desktop) that uses the centralized resources of server computers (see server).
convergent telephony Along with "converged telephony" this term refers to the fact that future telephone systems will use the same medium as data networks; i.e. the media or infrastructure is converging.  Increasingly it looks like the standard for telephony, data networks and even video networks will be today's data networking standards.  These standards include Ethernet and Internet Protocol (IP).
firewall A firewall is a device that is put on a network between your company's "private" network and the public Internet.  Firewalls have evolved very rapidly over the past 10 years, but their basic function is this: keep unwanted (potentially harmful) outside traffic from coming into your company's inside network where your sensitive information may be accessible.
FAQ Frequently Asked Questions - Often pronounced "fack" (as in back).  Typically this is where a site will list frequently asked questions, and (more importantly) their answers.  This is a good place to check first if you have a question.
hacker A person who attempts to gain unauthorized access to computer systems.
internetworking The process of connecting (or networking) together networks.
IP The suite of protocols collectively know as the Internet Protocol.  The broadest categories of which include Transmission Control Protocol (TCP) often referred to as TCP/IP.
LAN An acronym for a Local Area Network.  Modern LANs are typically Ethernet or wireless networks.  Classically, LANs have been distinguished from Metropolitan Area and Wide Area networks (MANs and WANs respectively) because the close proximity of all of the devices on a LAN allow them to communicate at speeds higher than those of MANs or WANs.
MAC Address Technically, this is an acronym for Media Access Control address of the second layer of the theoretical OSI networking model.  In practice, this term is most often used to refer to the Ethernet address of a device.  These addresses are assigned to vendors of Ethernet equipment in such a way that these addresses are globally unique and no two devices anywhere in the world have the same MAC address; however, modern Ethernet devices typically allow a sophisticated user to change the MAC address which can have security implications.
MAC Charge This is an historical term used on Old World (i.e. switched) telephony.  It's an acronym that stands for Move/Add/Change Charge and is the charge the user of a conventional PBX must pay to move a phone from one port to another (e.g. moving a phone from one office to another).  National averages for MAC charges for small and medium sized businesses (which require a "truck roll" or on-site visit from a technician) run as high as $250 each which doesn't account for the down-time of the user during this procedure.
MAN An Acronym for Metropolitan Area Network.
network Any infrastructure that connects multiple devices together.
networking The process of connecting together network devices (typically computers).
PBX This is an acronym for Private Branch eXchange.  A is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. The main purpose of a PBX is to save the cost of requiring a line for each user to the telephone company's central office.  The word private simply refers to the fact that that the "exchange" is owned by the enterprise versus the telephone company.
server A computer that provides centralized resources other computers called clients (see clients).
SMB An acronym for Small and Medium Business.
switched telephony Conventional "Old Word" telephone technology that requires that a circuit be created (or switched) between the two parties of a basic phone call.
TCP/IP Transmission Control/Internet Protocol is the category of the Internet Protocol suite that deals with connection-based networking.  In a more general and vernacular sense it is used to refer to the protocol of the public Internet.
telephony Any technology related to transmitting sound across distance over a medium other than sound waves.
The Internet When the word internet is capitalized or prefaced with the article "the", it is generally refers to the public Internet, a network of networks that grew out of a Defense Department project initiated  in the 1960's.
Toll-Bypass The (legal) practice of using VoIP or any other technology to communicate telephonically without the obligation to pay the fees (or tolls) normally associated with this communication.
UPS An uninterruptible power supply (UPS) is a device that allows your computer to keep running for at least a short time when the primary power source is lost. It also provides protection from power surges. A UPS contains a battery that "kicks in" when the device senses a loss of power from the primary source.
virus Within the context of information technology: a computer virus.  A computer virus is a computer program written to infect (or install itself on) a host, possibly perform some action and, typically, replicate itself to other computers.
VoIP An acronym for Voice over Internet Protocol.  This technology encodes voice as (binary) data and sends the data to another point via the Internet Protocol.  At the destination end-point the data are de-coded back into the sound of the original voice.  NOTE: VoIP does not necessarily refer to delivering the voice data over the public Internet; rather, the data may only travel within a enterprise from one office cubical to the next.
WLAN An acronym that refers to a Wireless Local Area Network (see LAN).  Common technologies used to accomplish this include radio frequency (RF), and optical technologies such as lasers and light in the infrared spectrum.


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